Skills Training

Bespoke Business Improvement Training


We specialise in providing tailored learning solutions to fit your organisational needs and values.

Our courses are designed to enhance workplace skills by integrating Jon Wiley's Everything DiSC® reports a powerful profiling tool that helps individuals understand their behaviours and how they can best develop within the workplace. Whether you're looking to improve team collaboration, leadership skills, or conflict resolution, we offer customised people-orientated training to suit your specific business goals.

Below are some of the key areas we focus on:

Customer Service Excellence: Tailor your customer service approach to match different personality types for a personalised and positive customer experience. Focussing on customer retention can be an option for this course category.

Leadership Development: Strengthen leadership skills by understanding your leadership style and the styles of your team.

Team Collaboration and Cohesion: Foster trust and improve teamwork by leveraging DiSC profiles to understand different personalities.


Problem-Solving in the Workplace: Equip your team with strategies to tackle challenges using DiSC insights to navigate diverse problem-solving approaches.


Having Difficult Conversations: Learn how to approach and navigate tough discussions with confidence and empathy, using DiSC to manage communication styles.

Sales Training and Relationship Building: Enhance your team’s ability to connect with clients through an understanding of personality styles and preferences.

Emotional Intelligence and Communication Skills: Improve self-awareness and interpersonal communication by understanding DiSC behaviours and emotional intelligence.

Psychological Safety in the Workplace: Build a culture of openness where employees feel safe to express their ideas and concerns.

Negotiation Skills for Business: Master the art of negotiation by adapting to different styles and understanding how DiSC can individuals reach mutually beneficial outcomes.

Conflict Resolution Skills: Learn techniques for resolving workplace conflicts by identifying and addressing different behavioural styles.

Change Management: Help your team adapt to change by leveraging DiSC insights to manage transitions smoothly. SEE Change management 

Ideation within Business: Foster creativity and innovation incorporating how understanding how different DiSC styles are likely to contribute to how will contribute towards idea generation and brainstorming.

Preparing Your Business for Sale: Equip you or and your leadership team with the skills and knowledge needed to successfully transition and position your business for sale.

If you don’t see the course type you are looking for, feel free to reach out. We're committed to working with you to design a program that aligns with your business objectives. 


Improve your Teams culture using DiSC the most popular profiling instrument

Group learning

Our courses can be facilitated either virtually (remotely) inhouse or a mutually agreed venue. Bespoke options avaiable

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Group sessions with DiSC at My Training Shop Ltd

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Trainers - Coaches - HR - Consultants

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Become a certified DiSC trainer

Train the Trainer DiSC®

See Certification for Everything DiSC®

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Courageous conversations can turn into something more straightforward 

DiSC® stands
for Dominance, Influence, Steadiness and Conscientiousness.
It was first created by Dr. William Marston, a physiological psychologist in his book ‘Emotions of Normal People' in 1928. Over the years, his findings were built upon and gradually evolved until today, when they now form a four-stage process called ‘DiSC®’. Obviously this is then defined into more defined categories with some overlapping..

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  • What Is Worksmart? Your Manager’s Secret Weapon for Team Success

    What Is Worksmart? Your Manager’s Secret Weapon...

    Discover Worksmart: Your Key to Team Success   Managing people is hard work. You’re juggling feedback conversations, navigating conflicts, motivating different personalities, and guiding teams through constant change—all while trying...

    What Is Worksmart? Your Manager’s Secret Weapon...

    Discover Worksmart: Your Key to Team Success   Managing people is hard work. You’re juggling feedback conversations, navigating conflicts, motivating different personalities, and guiding teams through constant change—all while trying...

  • What's in a DiSC report

    Beyond the Surface: What a DiSC Profile Can Tel...

    I found the experience refreshingly straightforward. Despite being someone who can overthink, I didn’t get caught up in second-guessing my responses. The assessment felt intuitive and natural.

    Beyond the Surface: What a DiSC Profile Can Tel...

    I found the experience refreshingly straightforward. Despite being someone who can overthink, I didn’t get caught up in second-guessing my responses. The assessment felt intuitive and natural.

  • Guide for HR and Managers to utilise DISC withing performance reviews

    Using Everything DiSC for Performance Appraisal...

    With the right tools, appraisals/ reviews can become opportunities for growth and connection. DiSC-informed reviews celebrate what works while naturally addressing areas for growth.

    Using Everything DiSC for Performance Appraisal...

    With the right tools, appraisals/ reviews can become opportunities for growth and connection. DiSC-informed reviews celebrate what works while naturally addressing areas for growth.

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